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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlene Christina

May 14, 2025

5  out of  5
rating by Carlene Christina
"Shana was super friendly and informative about the services ,I requested.Quick and easy to get the policy.Thank you for helping us."
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Jean Pierre lazo huallpa

May 14, 2025

5  out of  5
rating by Jean Pierre lazo huallpa
"Lanna is my favorite 🙌🏽"
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Kathy Mackey

May 13, 2025

5  out of  5
rating by Kathy Mackey
"Alex has been very helpful today. I appreciate all he has done to help me get a better price on my policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robby Hannah

May 13, 2025

5  out of  5
rating by Robby Hannah
"Great friendly and helped with my situation"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike Greene

May 6, 2025

5  out of  5
rating by Mike Greene
"Alex and his team are OUTSTANDING!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Selena Woodson

May 2, 2025

5  out of  5
rating by Selena Woodson
"Alex is such an upstanding person, I’ve worked with him at his previous agency and he always gives great care and compassion in service to others. You will always be in good hands with Alex and his agency !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kendra Smokewood

May 2, 2025

5  out of  5
rating by Kendra Smokewood
"Everyone at this office is kind and very helpful!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andrea Gagliano

May 2, 2025

5  out of  5
rating by Andrea Gagliano
"What exceptional knowledge and customer service! So happy to have found this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Hamm

May 2, 2025

5  out of  5
rating by Chris Hamm
"Alex and his team are the best! Great service and very knowledgeable!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Derek Summerville

May 2, 2025

5  out of  5
rating by Derek Summerville
"Had the pleasure of speaking and working with the Alex Downing agency as I was exploring State Farm for my insurance needs. From start to finish the entire team was welcoming and did a fantastic job of explaining everything. The team in place there is top notch and really cares about the community and doing things the right way. If you're in the area, Alex and his team should be your first call for your insurance needs. Happy to have them in the area and appreciate your impecable service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Israel Saldana

May 1, 2025

5  out of  5
rating by Israel Saldana
"Shana is awesome! 👌"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carlie Mitchell

May 1, 2025

5  out of  5
rating by Carlie Mitchell
"Lanna was so kind and easy to work with. She helped me save over $100 per month on car insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kathy Rhinehart

April 30, 2025

5  out of  5
rating by Kathy Rhinehart
"Lanna Rhinehart is awesome 👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brian Easler

April 28, 2025

5  out of  5
rating by Brian Easler
"Saved me a lot of money"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sharon Robbins

April 9, 2025

5  out of  5
rating by Sharon Robbins
"Shana responded swiftly to my many questions. She was respectful and patient. Shana is to be commended as a fine representative of her State Farm Office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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JJ Arcega-Whiteside

April 1, 2025

5  out of  5
rating by JJ Arcega-Whiteside
"The best in the business! They helped me get my rates to a desired amount and I look forward to working with them more in the future"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hannah Fleming

April 1, 2025

5  out of  5
rating by Hannah Fleming
"Highly recommend Lanna! Always helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bridget Hornsby

April 1, 2025

5  out of  5
rating by Bridget Hornsby
"Always recommend Lana! She’s awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erin M

April 1, 2025

5  out of  5
rating by Erin M
"Highly recommend Lanna if you need help with insurance!! She is very professional and helpful! Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SaySay

March 28, 2025

5  out of  5
rating by SaySay
"Shana at Alex Downing- State Farm was so informative about all of the different policies, and very friendly which made the discussion more enjoyable! I would recommend her and this office to anyone looking for any insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexandra Culwell

March 28, 2025

5  out of  5
rating by Alexandra Culwell
"Shana was so easy to speak with and had great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Riley Varner

March 28, 2025

5  out of  5
rating by Riley Varner
"The absolute best of the best! Couldn’t recommend more!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Faye Gregory

March 20, 2025

5  out of  5
rating by Faye Gregory
"Shana was incredibly helpful navigating life policies for my grandchildren. She patiently went over all of the options with me. I would highly recommend Alex Downing insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ken Dillard

March 20, 2025

5  out of  5
rating by Ken Dillard
"Being a long time customer of State Farm and with my current agents office an hour away, I decided to stop by meet Alex and staff and move my insurance needs closer to home. They are all very professional and so nice. The office gives you that home town feel and is just what I was looking for. Shana took care of all my needs and answered all my questions. Thank you and welcome to our town!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Reggie Fouse

March 20, 2025

5  out of  5
rating by Reggie Fouse
"Lanna makes shopping for insurance easy, she's very knowledgeable and is the definition of great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"