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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica S

February 27, 2025

5  out of  5
rating by Jessica S
"Alex and Shana provided excellent customer service and an amazing sense of humor. 100% recommend. State farm has always been the best insurance I have ever had."
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Taylor Waybright

February 14, 2025

5  out of  5
rating by Taylor Waybright
"Awesome agent and great staff!"
We responded:
"Taylor, we just can't tell you how much 5 star reviews mean to us. We are SO happy that you were able to have such a wonderful experience with us and look forward to cultivating a long term relationship with you and your family in the coming years! --Alex Downing State Farm"
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Albert Sanchez

February 10, 2025

5  out of  5
rating by Albert Sanchez
"Alex has been fantastic in handling my home and auto insurance needs. He’s incredibly knowledgeable and always ensures I get the best deals possible. His customer service is top-notch, and he’s always available to answer any questions I have. I feel confident and secure knowing Alex is looking out for my insurance needs. Highly recommend!"
We responded:
"WOW! Thank you Albert for an amazing 5 star review! We will strive to provide you with top notch service for many years to come. --Alex Downing State Farm"
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David Canady

February 10, 2025

5  out of  5
rating by David Canady
"Alex and his staff did a great job explaining my coverages. He went into detail on my auto/home as well as my life insurance policy!"
We responded:
"Thank you so much David. We spend so much time making sure we are well versed in all things insurance so that we can make it easy for our customers so it's great to hear that our team was able to find and explain coverages that fit your needs! --Alex Downing State Farm"
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Jim Starley

February 10, 2025

5  out of  5
rating by Jim Starley
"Finding good insurance can be a such a hassle, but the team at Alex Downing State Farm made everything a breeze! Alex has built a team that not only knows their stuff but you can tell they genuinely look out for their customers, and it really shows in the way they treat you. It’s hard to find one that combines such high expertise with a friendly atmosphere, but they’ve nailed it. I wouldn’t go anywhere else! highly recommend."
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Brandon Sharpe

February 10, 2025

5  out of  5
rating by Brandon Sharpe
"If you’ve ever found yourself feeling overwhelmed or confused about insurance, let me assure you that my experience with Alex Downing at State Farm Insurance will put all your worries at ease! From the moment I stepped into the office, I was greeted by a warm and welcoming atmosphere. The decor was inviting, and I instantly felt at home. The team exuded professionalism, but in a friendly way that made the typically dry subject of insurance feel surprisingly engaging. Alex took the time to sit down with me and really understand my needs. They listened attentively, asking insightful questions that showed genuine concern for my situation. Unlike many agents I've encountered before, Alex wasn’t just trying to make a sale – they were focused on helping me find the best coverage for my needs. Overall, my experience with Alex and the wonderful team at State Farm was nothing short of exceptional. If you are in need of an insurance agent who cares, possesses expertise, and can offer personalized service, look no further! I can confidently say I’ve finally found my insurance partner for life. Highly recommend! 🌟"
We responded:
"WOW!! Thank you for the incredible review, Brandon! I can assure you we will work diligently to continue to provide consistently excellent service to you and your family. SO happy to have you as part of the State Farm family! --Alex Downing State Farm"
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Lila River

February 10, 2025

5  out of  5
rating by Lila River
"I had such a great experience at Alex Downing State Farm! Kaitlyn was super helpful and really took the time to explain everything to me. She made the whole process easy and stress-free. Everyone in the office was friendly, and I felt like they actually cared about finding the right coverage for me. Definitely recommend!"
We responded:
"Thanks so much for the kind words Lila. Kaitlyn is fantastic at what she does and works very hard to find a plan that works for each individual customer, we are lucky to have her on the team! --Alex Downing State Farm"
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Alisa Rhinehart

February 10, 2025

5  out of  5
rating by Alisa Rhinehart
"Alex Downing State Farm is the BEST!"
We responded:
"Thanks so much Alisa, YOU'RE the best! --Alex Downing State Farm"