Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Shores

Daniel Shores

June 5, 2025

5  out of  5
rating by Daniel Shores
"Great customer service. Efficiently provided me with all info and got me setup in a timely manner"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kaleb Chapman

Kaleb Chapman

May 29, 2025

5  out of  5
rating by Kaleb Chapman
"Hands down the best experience I’ve had with purchasing insurance. Miss Lanna was friendly and great to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sky Lowery

Sky Lowery

May 29, 2025

5  out of  5
rating by Sky Lowery
"Lanna is my favorite associate ever!! She’s so knowledgeable and dedicated!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Megan Miller

Megan Miller

May 29, 2025

5  out of  5
rating by Megan Miller
"Lanna was amazing. She went above and beyond to take care of my needs even as I dealt with the hectic schedule of a new job. I cannot recommend her enough! 11/10!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Vadim Dimov

Vadim Dimov

May 28, 2025

5  out of  5
rating by Vadim Dimov
"Excellent service and a truly welcoming atmosphere! The team was friendly, professional, and made the entire process easy and stress-free. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Stephanie Price

Stephanie Price

May 28, 2025

5  out of  5
rating by Stephanie Price
"I was very pleased with my recent experience at State Farm. I also give 5 stars to Lanna Rhinehart, the account representative. She was on point! She answered all my questions in a timely manner but most of all she was very kind!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of David Budnik

David Budnik

May 21, 2025

5  out of  5
rating by David Budnik
"Alex did a great job helping me out , no complaints 🙌"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Carlene Christina

Carlene Christina

May 14, 2025

5  out of  5
rating by Carlene Christina
"Shana was super friendly and informative about the services ,I requested.Quick and easy to get the policy.Thank you for helping us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jean Pierre lazo huallpa

Jean Pierre lazo huallpa

May 14, 2025

5  out of  5
rating by Jean Pierre lazo huallpa
"Lanna is my favorite 🙌🏽"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kathy Mackey

Kathy Mackey

May 13, 2025

5  out of  5
rating by Kathy Mackey
"Alex has been very helpful today. I appreciate all he has done to help me get a better price on my policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Robby Hannah

Robby Hannah

May 13, 2025

5  out of  5
rating by Robby Hannah
"Great friendly and helped with my situation"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Mike Greene

Mike Greene

May 6, 2025

5  out of  5
rating by Mike Greene
"Alex and his team are OUTSTANDING!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Selena Woodson

Selena Woodson

May 2, 2025

5  out of  5
rating by Selena Woodson
"Alex is such an upstanding person, I’ve worked with him at his previous agency and he always gives great care and compassion in service to others. You will always be in good hands with Alex and his agency !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kendra Smokewood

Kendra Smokewood

May 2, 2025

5  out of  5
rating by Kendra Smokewood
"Everyone at this office is kind and very helpful!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Andrea Gagliano

Andrea Gagliano

May 2, 2025

5  out of  5
rating by Andrea Gagliano
"What exceptional knowledge and customer service! So happy to have found this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Chris Hamm

Chris Hamm

May 2, 2025

5  out of  5
rating by Chris Hamm
"Alex and his team are the best! Great service and very knowledgeable!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Derek Summerville

Derek Summerville

May 2, 2025

5  out of  5
rating by Derek Summerville
"Had the pleasure of speaking and working with the Alex Downing agency as I was exploring State Farm for my insurance needs. From start to finish the entire team was welcoming and did a fantastic job of explaining everything. The team in place there is top notch and really cares about the community and doing things the right way. If you're in the area, Alex and his team should be your first call for your insurance needs. Happy to have them in the area and appreciate your impecable service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Israel Saldana

Israel Saldana

May 1, 2025

5  out of  5
rating by Israel Saldana
"Shana is awesome! 👌"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Carlie Mitchell

Carlie Mitchell

May 1, 2025

5  out of  5
rating by Carlie Mitchell
"Lanna was so kind and easy to work with. She helped me save over $100 per month on car insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kathy Rhinehart

Kathy Rhinehart

April 30, 2025

5  out of  5
rating by Kathy Rhinehart
"Lanna Rhinehart is awesome 👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Brian Easler

Brian Easler

April 28, 2025

5  out of  5
rating by Brian Easler
"Saved me a lot of money"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sharon Robbins

Sharon Robbins

April 9, 2025

5  out of  5
rating by Sharon Robbins
"Shana responded swiftly to my many questions. She was respectful and patient. Shana is to be commended as a fine representative of her State Farm Office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of JJ Arcega-Whiteside

JJ Arcega-Whiteside

April 1, 2025

5  out of  5
rating by JJ Arcega-Whiteside
"The best in the business! They helped me get my rates to a desired amount and I look forward to working with them more in the future"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Hannah Fleming

Hannah Fleming

April 1, 2025

5  out of  5
rating by Hannah Fleming
"Highly recommend Lanna! Always helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bridget Hornsby

Bridget Hornsby

April 1, 2025

5  out of  5
rating by Bridget Hornsby
"Always recommend Lana! She’s awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"